Shipping Policy

Welcome to Prestagon Pets! We're thrilled to have you here. Please review our shipping policy carefully before making your purchase to ensure the best shopping experience.

Domestic Shipping (United States)

We currently offer domestic shipping within the United States. Please find below our shipping rates based on order value:

  • Standard Shipping:
    • Order Value: $0.00–$100.00

      • Transit Time: 3 to 4 business days
      • Price: $13.35 USD
    • Order Value: $100.00–$200.00

      • Transit Time: 3 to 4 business days
      • Price: $26.70 USD
    • Order Value: $200.00–$300.00

      • Transit Time: 3 to 4 business days
      • Price: $40.05 USD

Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Method: We use standard shipping for all domestic orders.

Shipping Confirmation and Tracking: Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track your package's journey to your doorstep.

Delivery Estimates: Delivery times are estimates and may vary depending on factors such as shipping address, product availability, and peak seasons. While we strive to deliver your order promptly, please understand that unforeseen circumstances may cause delays in delivery.

Order Modifications: If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request; however, please note that once an order has been processed and shipped, we may not be able to make changes.

Lost or Stolen Packages: Prestagon Pets is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is accurate and secure to avoid any delivery issues.

Contact Us: If you have any questions or concerns regarding our shipping policy, please feel free to contact us at support@prestagon.com. Our customer service team will be happy to assist you.

Thank you for choosing Prestagon Pets for your pet